Privacy Policy.

Introduction.

Chan Newman & Co Solicitors (we, us, our) take your privacy seriously, and we are committed to protecting your personal data.

This Privacy Policy (together with any other documents referred to on our website or which we have sent you) tells you:

• Who we are.
• How we collect, use, store and share your personal data.
• Your privacy and other related rights under the provisions of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR) which applies across the European Economic Area (EEA).
• How to contact the UK Information Commissioner’s Office in the event that you have a complaint.

Please read this Privacy Policy, and any other privacy notice or policy that we may have provided to you. We want to be sure that you are fully aware of how and why we are using your data.

Please note that this website is not intended for children, and we do not knowingly collect data relating to children.

Who are we?

We are the ‘data controller’ for the information that we collect when you visit our website. That means that we decide how to use information about you (referred to as ‘personal data’) and we are responsible for looking after your personal data in accordance with data protection legislation. We will explain below how we collect and use your personal data, and what we mean by the term ‘personal data’. Please note that when we refer to ‘processing’ your personal data, what we mean is using your personal data in connection with this website by acquiring it, using it, storing it, communicating it to other people (with your consent or as part of our service to you) or deleting it.

If you do have any questions, or you would like to exercise any of your legal rights in relation to your personal data, then please contact info@channewman.co.uk

Please note that we may update this Privacy Policy at any time. Any changes we may make to our policy in the future will be posted on this page. Please check back frequently to see any updates or changes made.

Personal data we collect about you.

The term personal data means any information about an individual from which that individual may be identified. It does not, therefore, include data where the identity has been removed (anonymised data).

We may collect, store and use some or all of the following categories of data about you.

When you use our website, we may record:

• technical information, including the type of device you use to access our website, the Internet Protocol (IP) address, your login data, the type and version of your browser, your time zone setting and location, browser plug-in types and versions, operating system, platform and mobile network information; and
• your usage of our website, including the full Uniform Resource Locators (URL), the pages you viewed, the page response times, any download errors, the length of time you were on a particular page, how you interacted with the page (such as scrolling, clicks and mouse-overs), and how you browsed away from the page.

When you contact us:

• your name and contact information, including email address and telephone number;
• business/company details if you have contacted us on behalf of a business/company;
• your personal or professional interests;
• information about how you use our website, IT, communication and other systems;
• your responses to surveys, competitions and promotions;

This personal data is needed so that we can provide services to you. If you do not provide the personal data asked for, we may be delayed or prevented from providing those services.

Normally we will not seek to obtain personal data from you that is referred to as ‘Special Category’ personal data. Special category personal data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

Normally we will not seek to obtain any information about criminal convictions and offences.

How we collect your data.

We will collect most of your personal data directly from you, whether in person, by telephone, text or email and/or via our website. This might be when you:

• complete an online form;
• request that information be sent to you;
• take part in a survey;
• write to us with information;
• send a postal form to us;
• telephone, fax or text us; or
• provide feedback on services.

However, we may also collect information:

• from publicly-accessible sources (for example the internet, LinkedIn or Companies House);
• directly from a third party where the issue involves someone else (for example referees for a job);
• from automated technologies or interactions with our website through the use of cookies and similar; and
• via our systems (for example door entry systems and reception logs, CCTV and access control systems, communications systems, email and instant messaging).

How we use your data.

We will only use your personal data when the law allows us to do so, and where we have a proper reason for doing so. Most often, we will use your personal data in the following circumstances:

• Where you give us your consent to using your personal data; for example when you correspond with us or request a newsletter (your consent may be withdrawn by you at any time as set out in this policy).
• For the performance of our contract with you, or to take steps at your request before entering into a contract.
• Where it is necessary for our legitimate interests (or those of a third party); for example, we have a business or commercial reason for using your personal data and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Normally, we will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason, and that related reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.

Note that it may be necessary for us to process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

If you require more details about this, please contact us.

Sharing your data.

Normally, we will not share your personal data with any third parties. If we do need to share your personal data, we will contact you to obtain your express consent before doing so.

We may need to share your data with third parties where they provide services on our behalf (for example those who help us to operate the website). We require that all our third-party service providers take necessary security measures to protect your personal data. We do not permit your personal data to be used by those third parties for their own purposes, and they may only process your data for specified purposes, and in accordance with our instructions.

We may share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our site terms of use, or to protect the rights, property or safety of our site, our users and others. We will, however, ensure that sharing of your data is kept to a minimum.

We may need to share your data with third parties to whom we may choose to sell, transfer or merge parts of our organisation. If this occurs, the new owners may use your personal data in the same way as set out in this Privacy Policy.

If you have given your consent to being sent information or marketing materials you may at any time ask us to stop sending these to you simply by contacting us; or, where provided, by logging into the website and checking or unchecking relevant boxes to adjust your preferences; or by following the opt-out links on any communication or marketing message sent to you.

We may be required to disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

Storing and retaining your data.

Personal data is stored on our secure servers and/or at our premises. Special rules will apply to the protection of your data if it is stored outside the UK/EEA. Special rules will also apply where, for example, we need to contact third parties on your behalf who have offices outside the UK/EEA, where electronic services and resources are based outside the UK/EEA, or where there is an international element to your matter.

It may also be necessary for us to transfer personal data relating to you to one or more of the following countries which have been assessed by the Secretary of State or, where the EU GDPR applies, by the European Commission as providing an adequate level of protection for personal data.

We may also need to transfer your personal data to countries that have not been assessed by the Secretary of State or, where the EU GDPR applies, by the European Commission as providing adequate protection. In such cases we will always take steps to ensure that, wherever possible, the transfer complies with data protection law, and that your personal data will be secure.

We will keep your personal data only for as long as is necessary. In working out how long we need to keep your personal data we take into account the amount, nature and sensitivity of the personal data, the potential for harm to arise from its unauthorised use or disclosure, the purposes for which we process it, and as to whether those purposes may be achieved by other means, and the applicable legal requirements. Since retention periods will differ for different types of personal data please contact us for further details.

In order to ensure that your personal data is kept secure, and to prevent there being any breach of confidentiality or unauthorised use, we have put in place security measures which are intended to prevent your personal data from being accidentally lost or used or accessed unlawfully. Access to your personal data is restricted to those with a need to access it, and regard will be had to the need for confidentiality when that personal data is processed.

If there is a suspected data security breach you will be notified. Where relevant we will also inform the appropriate regulator (including the Information Commissioner’s Office) of a suspected data security breach where we are legally required to do so.

Please bear in mind that the transmission of information via the internet is not completely secure, and whilst we will do our best to protect your personal data, we cannot guarantee the security of data transmitted via our website, or by email, and any such transmission is at your own risk.

Your legal rights.

Under the UK/EU GDPR you have certain legal rights which apply in certain circumstances. These include the right to:

• Request access to your data: sometimes called a ‘subject access request’; this allows you to receive, from us, confirmation as to whether or not your personal data is being processed, and if so to gain access to that personal data and various other information about it, including the purpose for the processing, with whom the data is shared, how long the data will be retained, and the existence of various other rights.
• Request correction of your data: sometimes called a ‘right to rectification’, this is a right to obtain from us, without undue delay, the putting right of inaccurate personal data concerning you.
• Request erasure of your data: sometimes referred to as the ‘right to be forgotten’; this is the right for you to request that, in certain circumstances, we delete data relating to you.
• Restrict processing of your data: the right to request that, in certain circumstances, we restrict the processing of your data.
• Object to the processing of your data where we are relying on our legitimate interests: this is, a right, in certain circumstances, to object to personal data being processed by us where it is in relation to direct marketing, or in relation to processing supported by the argument of legitimate interest.
• Request the transfer of your data to another party: the right, in certain circumstances, to receive that personal data which you have provided to us, in a structured, commonly used and machine-readable format, and the right to have that personal data transmitted to another controller.
• A right not to be subject to automated decision making: that is to say, a right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you.

In some circumstances we may not be able to do what you have asked; for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop.

You may obtain further information on your rights from the website of the Information Commissioner’s Office.

Acceptable Use Policy.

1. About this policy

1.1. Together with our website Terms and Conditions of Use , this Acceptable Use Policy (Policy) governs how you may access and use this website and all associated web pages (Site).

1.2. You should read this Policy carefully before using the Site.

1.3. By using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our website Terms and Conditions of Use . If you do not agree with or accept any part of this Policy, you should stop using the Site immediately.

1.4. If you have any questions about this Policy, please contact us using our contact details .

1.5. In this Policy ‘we’, ‘us’ or ‘our’ means Chan Newman & Co Solicitors and ‘you’ or ‘your’ means the person accessing or using the Site or its content.

2. Acceptable use

We permit you to use the Site only for personal, non-commercial purposes and primarily for accessing information about us. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.

3. Unacceptable use

3.1. As a condition of your use of the Site, you agree not to use the Site:

3.1.1.for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website Terms and Conditions of Use;

3.1.2.to commit any act of fraud;

3.1.3.to distribute viruses or malware or other similar harmful software code;

3.1.4.for purposes of promoting unsolicited advertising or sending spam;

3.1.5.to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

3.1.6.in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

3.1.7.in any manner that harms minors;

3.1.8.to promote any unlawful activity (including but not limited to the promotion or sale of any unlawful goods or services);

3.1.9.to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

3.1.10. to gain unauthorised access to or use of computers, data, systems, accounts or networks; or

3.1.11. to attempt to circumvent password or user authentication methods.

4. Using our name and logo

You may not use our trademarks, logos or trade names.

5. Breach

We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy, we may terminate or suspend your use of the Site or take any action we consider necessary to remedy the breach.